I believe I've mentioned before that American Craftsman takes care of all the warranty, inspections and repair work for several large door and window companies. Recently we were sent to a wonderful old home that had been restored in Northern California. Along the road to restoration all of the exterior doors and windows were replaced to enhance the beauty and help keep the heating and cooling bills in check. After the installation the homeowner noticed a problem with the glass in the doors and sidelights of the unit pictured here. It seems that somehow in the manufacturing of the door unit the glass was assembled inside out - causing the coating that protects against UV damage to be on the outside rather than inside. A phone call to the manufacturer resulted in our visit to the home and within a few hours new glass inserts had been installed and cleaned for a perfect finished product.
No comments:
Post a Comment